The "No-Risk Guarantee" We Perform or You Don't Pay   If we fail to live up to our service and performance guarantees, you can cancel your lease. Lifetime Guarantee   Every piece of new equipment is guaranteed to perform to manufacturers' specifications for as long as you own it we'll replace it. Service Response Guarantee   We guarantee to respond to your emergency service calls in four hours or less or we pay you. Equity Guarantee   No matter how long you've had your equipment from The Office Equipment Company, you will always have guaranteed trade-up value. Supplies Guarantee   Our supplies are guaranteed to be competitively priced and in-stock for immediate delivery.